Tell us the job

Tree services

Tree root removal

Tree root removal anywhere in New Zealand, passed to a local arborist.

Roots can be cut back or removed from drains, paths and foundations, but cutting the wrong ones can kill or destabilise the tree, so have an arborist look and get services located before anyone digs.

  • We match you with the local arborist who does your kind of job.
  • One form, and the arborist who takes the job rings you.
  • Storm jobs and fallen trees marked urgent.

Tell us the tree job

What needs doing?

If anyone is in danger, call 111. Keep clear of fallen power lines and call your lines company. Then tell us the job.

Only one local arborist gets your number.

Gloved hands cutting an exposed tree root with a hand saw beside paving the roots have lifted and cracked

The right arborist for the tree

A big macrocarpa near the house is not the same work as a hedge trim or a stump, so the job comes first.

Only one local arborist gets your number.

One arborist gets your contact details for the job, so only one person rings you.

Storm jobs marked urgent

Choose storm damage and the arborist sees it flagged. If anyone is in danger, ring 111 first.

Check the council rules first

Notable tree lists and district plans protect plenty of trees. The tree rules pages cover the main councils.

What happens next

A local arborist gets in touch.

Tell us the job
  1. Tell us the job

    The tree, what it needs, and your postcode. A few taps.

  2. We pass it on

    To an arborist working near your postcode.

  3. They ring you

    They talk it over, usually come and look, and put the quote in writing. Your call.

Before anyone digs or grinds

Cables and pipes can run anywhere under a section. Lodge an enquiry with beforeUdig, the online service for utility plans, and don't start until the plans arrive, generally within two business days. Some asset owners, including Unison, Centralines, Eastland Network and Kāpiti Coast District Council, aren't members, so contact them directly. Private pipes on your own section may not be on any of those plans.

Roots in drains

Roots rarely break into a sound pipe. They find a crack or a loose joint, then thrive on the water inside. Clearing them out is a drainlayer's job; stopping them coming back means fixing the pipe, and sometimes cutting back or removing the tree.

If the roots come from next door, talk to your neighbour first. Community Law says you can cut back the parts of a neighbour's tree that encroach on your property, as far as the boundary, and that if encroaching roots damage your property you can claim for their removal and repairs in the Disputes Tribunal or District Court. See your neighbour's tree.

Roots under paths, driveways and the house

Surface roots lift pavers, paths and driveways as they thicken. The fix might be cutting one root and relaying the path, bridging over it, or moving the path.

Cracks in the house are a different question. Get an engineer to look at the building as well as an arborist at the tree, because roots aren't always the cause. Our guide to tree roots and your house goes further.

What cutting roots does to the tree

Big roots near the trunk hold the tree up, and the fine roots further out take up its water. Cut too many, or too close to the trunk, and a tree can decline over a few years or become unstable in wind. That's why an arborist should decide which roots can go. Sometimes the answer is a root barrier or a narrower trench; sometimes it's better to remove the tree and grind the stump.

On a protected tree, root work can need consent. Auckland's notable tree rules cover the protected root zone, and Dunedin's 2015 proposals needed consent for earthworks within a scheduled tree's drip-line (the ground under the canopy's outer edge). Check tree removal consents first.

Near a kauri, earthworks within its hygiene zone have needed an earthworks risk management plan since 2 August 2023. It isn't settled whether root cutting counts, so raise it with Tiakina Kauri before work starts.

Tree root removal: what you can do yourself

You can

  • Lodge a beforeUdig enquiry and wait for the plans.
  • Photograph cracks, lifted paths and blockages, with dates.
  • Have a drainlayer camera the drain to see where roots get in.
  • Talk to your neighbour if the roots come from their tree.

Leave to an arborist

  • Deciding which roots can be cut without risking the tree's stability.
  • Root pruning, root barriers and root grinding.
  • Removing the tree and grinding the stump and main roots.
  • Root work near protected trees, under any consent.

Hiring an arborist for tree roots

We'd find out where the roots are actually getting in before cutting anything: a drain camera for pipes, a careful look under a lifted path. Then we'd have an arborist mark which roots can go. Cutting first and asking later is how a healthy tree turns into a leaning one.

Tree root removal: common questions

Will cutting the roots kill my tree?

It can. Small roots well away from the trunk usually grow back, but cutting big structural roots near it can make a tree unstable or start a slow decline. An arborist can tell you which is which.

Do I need consent to cut tree roots?

It depends on the tree and the plan. Root zones of protected trees can be covered, as in Auckland, where the notable tree rules include the protected root zone. Check with council before digging near a listed tree.

Should the arborist tell anyone before digging?

Yes, where services may be affected. WorkSafe's 2012 code says work such as stump removal that may affect underground services shall be notified to the appropriate authority, and NZ Arb's Best Practice Guide says work below ground needs suitable methods to find services first.

Roots causing trouble?

Choose the job and add your postcode, and a local arborist gets in touch.

Tell us the tree job

What needs doing?

Only one local arborist gets your number.

Sources

Tree rules change, so check with your council before anything is cut. How we write and check these pages.