Tell us the job

Tree services

Tree removal and tree felling

Tree removal anywhere in New Zealand, passed to a local arborist.

Removing a tree makes sense when it's dead, failing or in the wrong place for good, and before anyone starts, check whether your district plan protects it and how it will come down safely.

  • We match you with the local arborist who does your kind of job.
  • One form, and the arborist who takes the job rings you.
  • Storm jobs and fallen trees marked urgent.

Tell us the tree job

Only one local arborist gets your number.

An arborist in a helmet, earmuffs and a climbing harness, roped to a bare pine trunk, lowering a cut log on a rope above a weatherboard house

The right arborist for the tree

A big macrocarpa near the house is not the same work as a hedge trim or a stump, so the job comes first.

Only one local arborist gets your number.

One arborist gets your contact details for the job, so only one person rings you.

Storm jobs marked urgent

Choose storm damage and the arborist sees it flagged. If anyone is in danger, ring 111 first.

Check the council rules first

Notable tree lists and district plans protect plenty of trees. The tree rules pages cover the main councils.

What happens next

A local arborist gets in touch.

Tell us the job
  1. Tell us the job

    The tree, what it needs, and your postcode. A few taps.

  2. We pass it on

    To an arborist working near your postcode.

  3. They ring you

    They talk it over, usually come and look, and put the quote in writing. Your call.

Before anyone starts cutting

Keep people and cars out from under a cracked, leaning or hung-up tree, and call 111 if anyone is in danger. Never touch a power line or a branch touching one; if a line is down, stay at least 10 metres away and call 111. Within 4 m of a network line, only approved utility arborists may work, so call your lines company.

Does it need to come out, or can it be pruned?

Plenty of trees that worry people can stay. Branches on the roof, a tree shading the vege garden or limbs over the neighbour's drive are usually trimming and pruning jobs. Pruning deals with what bothers you and keeps the rest.

Removal is the honest answer when the tree is dead or dying, has a split or decay that can't be managed, is wrecking a drain, or will only outgrow its spot. Decay, dead branches and hung-up branches are hazards WorkSafe's 2012 arboriculture code lists, so photograph any for the arborist. See dead and dangerous trees.

Tree felling, or taking it down in sections?

Felling means bringing the whole tree down in one piece. It only works with open ground for it to land in: a paddock, a big back section, a shelter belt with nothing beside it.

Beside a house, a fence or the neighbour's glasshouse, an arborist takes the tree apart from the top down instead, lowering each piece rather than letting it fall. Some jobs bring in a crane or a cherry picker when the tree or the access calls for one.

It's skilled, dangerous work. Graduates of the Arboriculture strand of NZQA's Level 4 horticulture services certificate (qualification 2674) can remove trees using a range of felling techniques, so ask what the crew holds.

If a crew reschedules for strong wind or rain, that's the rules working: WorkSafe's 2012 code says tree work must stop while the weather makes it dangerous.

What makes a removal a bigger or smaller job?

Size. The taller and wider the tree, the more pieces it comes down in and the more wood is left at the end.

What's underneath. Roofs, glasshouses, water tanks and gardens you want kept mean slower, more careful work than a tree in the open.

Access. A steep section, or a tree you can only reach through the neighbour's place, adds time and decides which machinery fits.

What you want left. Chipping, carting the wood away or leaving it in rounds for the fire, plus the stump, all change the job.

Kauri. Kauri dieback travels in soil, and since 2 August 2023 earthworks within a kauri hygiene zone need an earthworks risk management plan. See our kauri dieback guide.

Sometimes, and your council's district plan decides it (in Auckland, the Unitary Plan). Work on a tree the plan protects needs a resource consent, which is permission from the council under the Resource Management Act.

Since 1 January 2012, the Act has stopped blanket tree protection on urban sections, so in towns most protection sits with trees a plan lists by name: notable, scheduled or significant trees. Auckland lists its notable trees in Schedule 10, and removing one needs consent.

Plans also protect trees by where they grow. In Auckland, consent is needed to remove vegetation within 10 m of an urban stream, or a tree in a road or open space zone over 4 m tall or 400 mm in girth (the distance around the trunk).

A dead tree doesn't automatically get a pass. Christchurch wants a Tree Removal Certificate (P-024), prepared by a technician arborist, before a dead or structurally failed significant tree is felled.

New planning laws passed in September 2026, but existing RMA plans carry on during the transition, so today's district plan rules still apply. Check your council on our tree removal permits page and read about notable trees before anything is cut.

What about the stump and the wood?

Taking a tree down and getting rid of its stump are separate jobs, and plenty of quotes only cover the first. If you want the stump gone, say so at the start; stump grinding explains grinding, digging out and leaving it. Ask too whether the chips stay as mulch and the trunk is left in rounds.

What a written removal quote should cover

  • How the tree comes down: felled whole, in sections, or with a crane or cherry picker
  • Who checks the district plan, and who applies for any resource consent
  • What gets protected on the way down: roof, fences, gardens, the neighbour's side
  • The stump: ground out, dug out or left
  • Public liability insurance, and the qualifications of the crew
  • The clean-up, and what finished looks like

Tree removal: what you can do yourself

You can

  • Find out whether the tree is listed in your district plan, and ask the council if you're not sure
  • Photograph the tree, any cracks, lean or dead branches, and what's underneath it
  • Prune small, low branches you can reach with both feet on the ground, using hand tools
  • Tell your neighbour before work starts

Leave to an arborist

  • Felling, sectional removal and anything needing a chainsaw, ropes or a ladder
  • Any tree close to the house, a shed or a fence
  • Leaning, split or hung-up trees, even small ones
  • Trees within 4 m of a network power line (approved utility arborists only)
  • Grinding or digging out the stump

Hiring an arborist for tree removal

We'd answer the consent question first, by checking the district plan or ringing the council, because it shapes everything else. Then we'd have an arborist look at the tree in person and put the quote in writing: how it comes down, what happens to the stump and the wood, and who's insured. If the tree is anywhere near a line, we'd ring the lines company before anyone else.

Tree removal and tree felling: common questions

Can I cut down a tree myself?

We'd leave anything bigger than a shrub to an arborist. Trees rarely fall the way people expect, and the Insurance Council of New Zealand says big jobs that could damage a home or harm people are best left to one. Our page on cutting down a tree yourself explains why, without the how-to.

Will my insurance pay to remove a tree?

Usually only part of it, if any. The Insurance Council says house policies generally cover damage a tree does to insured structures such as the house or a fence, and removing the parts that caused it, but not the tree itself or the rest of it still in the ground. Read your policy and ask your insurer.

Can my neighbour make me remove my tree?

Only through the District Court. Under the Property Law Act 2007, a neighbour can apply for an order to trim or remove a tree, and the judge has to find it fair and reasonable. Community Law says judges are cautious with these orders. This is general information, not legal advice; see our neighbours' trees guide.

Will the lines company take out a tree near the power lines?

Lines companies manage trees near their network lines under the Electricity (Hazards from Trees) Regulations 2003, and they can't issue treefall hazard notices before 23 July 2028, so until then their removal requests are voluntary. The service line to your house is the owner's responsibility.

Need tree removal and felling?

Choose the job and add your postcode, and a local arborist gets in touch.

Tell us the tree job

Only one local arborist gets your number.

Sources

Tree rules change, so check with your council before anything is cut. How we write and check these pages.